FAQ

General

How does Twiva work?

Twiva is a mobile application platform that enhances the collaboration between brands and influencers. Twiva aims to be the platform of choice that delivers value to businesses and influencers.

Get to Know Twiva?

Twiva offers two major services. Our Post feature is a tool where companies collaborate with specific influencers in promoting their businesses. The Gig feature allows companies to invite influencers to events or venues and harness the marketing power of influencers' presence, live video blogging, and venue-specific advertising.

What social media channels does Twiva support?

We are currently supporting collaborations on Instagram, Facebook and Twitter. Reach out to us if you need to use our services on other platforms.

What payment gateway does Twiva use?

We are currently supporting transactions through M-Pesa and look to integrate other gateways

Brands

How does Twiva work?

You create a company profile and then search for influencers you would like to work with. You can identify influencers of a certain age, gender, follower number, and even those that are near your business. You then set the terms of your engagement and compensation level. We take care of streamlining your collaboration and processing the payments and logistics of the engagement. We provide analytics to track the performance of your collaboration.

How can I get started?

Download the app and sign up to use our services for free. Our easy-to-use mobile application platform will streamline your collaboration with influencers. Reach out to us if you need help getting started.

What Social media channels does Twiva support?

We are currently supporting collaborations on Instagram, Facebook and Twitter.

Who are the influencers on Twiva?

At Twiva, we believe everyone has some level of influence. Our influencers range from micro-influencers (<10,000 followers) to bonafide influencers (>100,000 followers). This allows a broad range of selection to meet your marketing needs.

How can I track my post’s performance?

Twiva offers a comprehensive analytics tool to track your engagement and collaborations in one place. Our analytics are provided for Posts and Campaigns.

Influencers

How does Twiva work?

Once you have the Twiva app on your phone, companies can identify you for sponsored content. For a Post or a Gig, you will receive a direct invite from a company. Review the terms of the invite and decide whether you would like to accept the offer or negotiate for higher compensation. Once you agree, you will leverage our streamlined collaboration tool to complete the ask. Once the task is completed, we release the payment within 24 hrs. You control the terms you accept and when you work.

How do I join Twiva?

Download our app from the Apple store. Android version is coming soon.

How do I reach out to brands to collaborate with me?

Once you join our platform, companies will reach out to you for collaboration before you even contact them.

Who decides how much I get paid?

Twiva is not a middleman. Companies will usually set out how much they are willing to pay initially. If this amount is not desirable, then you have the option to negotiate directly with the brand through the app.

What sort of rights of usage does the brand get to my content?

The transfer of ownership happens when you are compensated for your services in promoting the company. Any uncompensated piece of your craft is still in your full ownership.

How many collaborations can I get?

There is no limit. You control how much you want to take on.

How do I get paid?

Once your engagement with the company you're in collaboration with ends, Twiva releases your payment directly into your M-Pesa mobile account. You receive the money in 24hrs after your collaboration completes.

How long do I have to keep the content on my social media timeline?

Our Terms of Use outlines that all posts made from Twiva should be on your social media page for at least 60 days.